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The back office for freight forwarders, customs agents and logistics companies.

In the morning, half the inbox is already answered.
Your team approves instead of typing.

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Customers

Companies already future-proofing with PULSE.

  • Noah Maritime
  • Parcel Broker
  • BLS
  • Alpha Cargo Plus
Integrations

Your systems stay. PULSE fits in.

Customs, accounting with DATEV or Lexware, dispatch in your transport management system (TMS): PULSE plugs into your existing IT landscape instead of replacing it. No data migration, no parallel running.

  • Email Microsoft 365 and Outlook
  • TMS CargoSoft
  • TMS dbh
  • TMS and customs DAKOSY
  • Customs software Scope
  • Accounting DATEV
  • Accounting Lexware
  • TMS and customs others on request

One limit applies: customs declarations are created in PULSE as drafts and submitted by your staff. We are not a participant in ATLAS, the German customs IT system.

The problem

Your best people spend hours on routine work.

Booking requests, status and rate requests, invoices, customs documents. Each one takes minutes to hours. With a back-office team of ten, that adds up to several full-time roles spent on routine instead of work that adds value.

Staff
Skills shortage
You want to grow, but you can no longer find additional staff.
Costs
Margin pressure
Every hour spent in the inbox is an hour no customer pays you for.
Competition
Competitors are adopting AI
Not tomorrow, today. Those who start now gain capacity. The others lose it.
Sample data.
Sound familiar? Twenty minutes, and you'll know whether PULSE is a fit.
How it works

Three steps. In Outlook.

No new email client, no change of TMS, no IT project. PULSE works exactly where your back-office team already spends the whole day. Live, on real freight forwarding cases.

You stay in control. PULSE drafts, your back-office team approves. In uncertain cases, the AI escalates to a person instead of guessing.

The simulation uses sample data. In a consultation, we show PULSE on realistic freight forwarding cases.
EMAIL CURA
AI back office for incoming email

PULSE reads every email, classifies it, extracts the data and drafts the reply in your tone of voice. In the Outlook you already use.

  • Booking requests, status, rate requests, invoices, customs
  • Job data from emails and attachments, straight into the TMS on request
  • Multilingual (DE, EN, others on request)
  • Learns your tone of voice from past replies
We'll show you CURA working on your own inbox.
EMAIL
INVOICES FINUS
Incoming invoices for DATEV

Incoming invoices are read, coded, checked for early payment discounts and exported ready for DATEV. Checked against your existing jobs.

  • Text recognition (OCR) and AI account coding with your chart of accounts
  • Early payment discount and due date logic
  • Direct export to DATEV or accounting software
We'll show you FINUS working on your own incoming invoices.
INVOICES
CUSTOMS VECTIS
Customs declarations and preferences

Customs documents are classified, commodity codes are suggested with a rationale and the draft declaration is pre-filled. If a supporting document is missing, PULSE asks for it. You then submit the declaration from your customs software to ATLAS.

  • Commodity code suggestions with rationale
  • Origin and preference from EUR.1 and A.TR certificates, supplier's declarations
  • Integration with ZODIAK GE, Advantage Customs, Scope
We'll show you VECTIS working on one of your customs declarations.
CUSTOMS
The modules can be booked individually, and more can be added at any time. The values in the panel are sample data.
The platform

Three modules. One system.

Three areas of responsibility, one shared set of data. Whatever CURA extracts from an email, FINUS and VECTIS already know: nobody enters anything twice.

Comparison

Three alternatives. And what they cost.

PULSE knows the industry, runs in your Outlook and is hosted on German infrastructure. Here is what that means in practice compared with the alternatives.

PULSE
AI back office
Copilot, generic AI
Microsoft, ChatGPT
Your TMS provider
CargoSoft, Soloplan, …
Doing nothing
Status quo
Freight forwarding know-how
Thinks in shipment numbers, HS codes (Harmonised System commodity codes), freight payers and shipping line correspondence. Generic AI tools do not.
yes
no
yes
-
Works in your existing Outlook
No new email client, no switch to a different workspace.
yes
partly
no
yes
CURA · FINUS · VECTIS
Emails, invoices, customs. One platform that grows with you, all from a single provider.
yes
no
partly
no
Hosted in Germany
Your data stays in Germany. Servers at Hetzner in Falkenstein and Nuremberg.
yes
no
partly
-
Open-source AI, self-hosted
Our own models on our own infrastructure. No US cloud, no data passed on to third parties.
yes
no
no
-
First results in 4 weeks
Fully in production after 8 to 12 weeks, onboarding rather than an IT project.
yes
yes
no
-
Learns your tone of voice
Replies sound like your back-office team, not like Copilot.
yes
no
no
yes
Information based on our own assessment, as of August 2026.
We'll show you this using your own emails.
Common questions

Questions you'll ask first.

We answer honestly, even when it doesn't favour us.

How quickly will we see results?
After four weeks, classification and draft replies are running in your Outlook. After eight to twelve weeks, the system is fully in production.
Does PULSE process orders from emails or just extract data?
It handles the whole process. PULSE reads the email and its attachments, recognises the request, extracts the job data and, on request, enters it straight into your TMS. It also drafts the reply in your tone of voice and follows up by itself when data is missing. Your team approves.
Can PULSE answer status requests with data from our TMS?
PULSE recognises the status request, looks up the shipment in your TMS, retrieves the carrier's tracking and places the reply in your Outlook as a draft. This requires a connection to your TMS. In the consultation, we'll check which one is available for your system.
Does PULSE process incoming invoices for DATEV?
Yes, that is the FINUS module. It reads incoming invoices, codes them to your chart of accounts, checks early payment discounts and due dates, matches them against your existing jobs and exports them ready for DATEV or Lexware.
Do we need to replace our TMS?
No. PULSE runs alongside your TMS, not instead of it: Soloplan, CargoSoft, WinSped, Translogica and others stay as they are.
Do we need to install anything in Outlook?
No. PULSE places its drafts directly in your mailbox, and your team keeps working in the Outlook it already uses. An add-in is also available, and it is optional.
What happens if the AI suggests a wrong answer?
It drafts, it does not send. Your staff approve every draft, and in uncertain cases PULSE escalates to a person.
How secure is our data?
Your emails do not leave Germany: our own servers, our own models, no US cloud, a data processing agreement under the General Data Protection Regulation (GDPR), no training on your data.
What does it cost us not to have PULSE?
Time. Every email is read, answered and entered into the TMS by hand. Every invoice is checked individually and entered into DATEV or Lexware afterwards. Every customs declaration prepared by hand raises the risk of missing an ATLAS deadline. PULSE handles all three at the same time. And follows up by itself when data is missing.
How much does PULSE cost?
A one-off setup fee that includes twelve weeks of support, carrying you through to full production: long enough for the system to know your IT landscape. After that, running costs and a support fee with a 24/7 emergency number. We give you the exact figure in the consultation, matched to your volume.
Who owns our data?
You do. The knowledge base and the rules you have set up can be exported at any time, regardless of contract status. PULSE stores nothing that you do not have full control over. When the contract ends, we delete your data in line with the agreed periods.
What if we want to stop using PULSE?
Then you stop. There is a notice period and nothing else: PULSE has not replaced any system, so there is nothing to bring back. Your Outlook, your TMS and your processes stay as they were. Just without the automation.
We'll answer the rest using your own cases.
Memberships and funding
  • BAB, the development bank (Bremen)
  • KI Bundesverband
  • Logistik-Initiative Hamburg
  • BHV, port, transport, logistics (Bremen)
Get started

Twenty minutes. Then you'll know if PULSE fits.

Book a consultation
Hosted in Germany First results in 4 weeks GDPR-compliant